Frequently Asked Questions
Browse through some of our frequently asked questions on adoptions. Should you not find what you’re looking for, contact us!
How do I adopt a pet?
Visit our Adoption Overview
page for information on how to adopt, our adoption costs, and more.
How long does the adoption process take?
This varies from a few days to a few weeks, and depends on a number of variables:
> If the animal is local or out-of-province
> If the animals requires any special support
> If the adoption application was filled out completely
> If the animal is still available at the time the application is received
We do our very best to get applications finalized as quickly as possible.
Are all animals spayed/neutered before adoption?
While we try to ensure that all animals are spayed or neutered before they are adopted, sometimes circumstances don’t allow it. In the event that the animal your adopting has not yet been spayed or neutered, we require a $150.00 REFUNDABLE deposit. Once the animal has had its surgery, you can complete this form.
What is your return policy?
We want to see you and your new pet have the best shot at a happy life together as possible, and have a number of resources to help you do just that. Rory O’Neill, the director of the Rocky Mountain Animal Rescue, is one of Canada’s leading animal behaviourists and can offer insight in making your match work from the start. In the event that the adoption truly does not work out, we will take the animal back. Please note that a refunds are generally not offered for a returned animal.
Do you do trial periods with available animals?
We can schedule a trial adoption period for most of our adult animals. If you wish to do this, you may discuss your options with our Adoption Coordinator at the time your application is approved. You will be required to do all of the adoption paperwork and pay the adoption fee, but your contract will have a stipulation that entitles you to a full refund if you return the pet to us within a certain time-frame.
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